Support
Questions, problems, or something in the app that looks wrong? Email support@beerandballots.com. You can also reach this address from the app: Help, Your data or the Groups tab, under Privacy & support.
It helps to include your device (iPhone or iPad), the iOS version and what you were doing. Please don't send your ballot choices or anyone's personal information.
Wrong or missing ballot information
Tell us the race or measure and what you think is wrong. If you find the name or address of a private individual in the app, let us know and we will review it and correct or remove it.
Reporting a post in a group
In a group, tap ••• on the message or question (or press and hold it) and choose Report…. We review reports within 24 hours. For anything urgent, email us as well.
Deleting your data
The app has no account to sign in to, so we can't look up your data by name or email. Open Your data (in the Ballot menu, or at the bottom of the Groups tab):
- Erase removes what's saved on your device.
- Delete my group data removes everything you have in groups from our server.
Deleting the app doesn't remove group data from our server, so use Delete my group data first. If you can't, email us and we'll help. The privacy policy has the details.